Energy flexibility will play a key role in enabling the smart, flexible energy system of the future. As the UK strives to meet the 2050 net-zero goal, the potential of energy flexibility is projected to grow, as is the value of flexibility markets. National Grid ESO forecasts an increasing need for energy flexibility under any future energy scenario, with greater net- zero ambition and action leading to faster and higher increases in levels of flexibility. By 2050, it is estimated that industrial and commercial energy users, alone, could provide 13GW of demand side flexibility, up from around 1 GW in 2020.

For this potential to be realised, it is essential that customers have confidence in providers of energy flexibility services. Customers must receive high-quality, transparent service, with robust data protection and a clear, responsive complaints procedure.

Joining Flex Assure demonstrates your commitment to abiding by industry-leading standards. The Flex Assure mark can only be used by registered flexibility services providers, providing a clear sign that the provider meets sector-wide standards, which they are independently audited on, on a regular basis.