Independent audits ensure that members of Flex Assure are complying with all aspects of the Code. They also allow the Flex Assure Committee to assess the impact and effectiveness of the requirements of the Code. All audits will be carried out by independent auditors.

Flex Assure members will be audited periodically, unless risk factors for customer detriment are reported or identified, in which case audits may be conducted more frequently, as defined in the Schedule 4 of the Scheme Bye-Laws.